Effective Date: 2026-07-09
Last Updated: 2026-07-09
This California Privacy Notice supplements the HealthUpward Privacy Policy and applies solely to residents of the State of California.
It is provided in accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Unless otherwise defined in this Notice, terms have the same meaning as those used in our Privacy Policy.
Categories of Personal Information We Collect
During the preceding twelve (12) months, HealthUpward may have collected the following categories of personal information, depending on how you interact with our website and services.
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email address, IP address, username | Yes |
| Customer Records | Billing information, account information, purchase history | Yes |
| Protected Classification Characteristics | Only if voluntarily provided (for example, in support communications) | Generally No |
| Commercial Information | Products purchased, subscriptions, transaction history | Yes |
| Internet or Network Activity | Browsing activity, pages viewed, device information, analytics | Yes |
| Geolocation Data | General location derived from IP address | Yes |
| Audio, Electronic or Visual Information | Only if voluntarily submitted (for example, support attachments) | Generally No |
| Professional or Employment Information | Only if voluntarily provided | Generally No |
| Education Information | Generally No | No |
| Sensitive Personal Information | Only where voluntarily provided and reasonably necessary to provide requested services | Limited |
HealthUpward does not intentionally collect biometric information, precise geolocation data, genetic information, or other categories of sensitive personal information except where voluntarily submitted by a user or otherwise required to provide requested services.
Sources of Personal Information
We may collect personal information from:
- You directly
- Your use of our website
- Cookies and similar technologies
- Analytics providers
- Payment processors
- Email service providers
- Advertising providers
- Affiliate platforms
- Social media platforms where you interact with HealthUpward
How We Use Personal Information
We may use personal information to:
- Operate our website
- Provide products and services
- Process transactions
- Manage user accounts
- Deliver memberships
- Send newsletters
- Respond to customer support requests
- Improve website functionality
- Analyze website usage
- Detect fraud and security incidents
- Comply with legal obligations
- Protect our rights and users
Please see our Privacy Policy for a more detailed explanation of how information is used.
Sharing Personal Information
HealthUpward may disclose personal information to trusted service providers that perform services on our behalf, including:
- Website hosting providers
- Payment processors
- Email service providers
- Analytics providers
- Advertising partners
- Customer support providers
- Security providers
These providers may access personal information only as reasonably necessary to perform their services.
Sale or Sharing of Personal Information
HealthUpward does not sell personal information for monetary compensation.
However, certain advertising or analytics technologies may constitute “sharing” under California law.
Where applicable, California residents have the right to opt out of such sharing.
If HealthUpward begins engaging in activities requiring an opt-out mechanism under applicable California law, we will provide an appropriate method for exercising that right.
Your California Privacy Rights
California residents may have the right to:
- Know what personal information we collect.
- Know how personal information is used and disclosed.
- Access personal information we maintain.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to legal exceptions.
- Request a portable copy of certain personal information.
- Limit the use and disclosure of sensitive personal information where applicable.
- Opt out of the sale or sharing of personal information where applicable.
- Be free from unlawful discrimination for exercising privacy rights.
HealthUpward will not discriminate against you for exercising your privacy rights.
Exercising Your Rights
To submit a privacy request, please contact us using one of the methods below:
Website:
https://healthupward.com/contact/
Email:
[email protected] (or your designated privacy contact email)
To protect your privacy, we may request information necessary to verify your identity before processing your request.
We will respond within the timeframes required by applicable law.
Authorized Agents
California residents may designate an authorized agent to submit certain requests on their behalf.
We may require verification of both your identity and the agent’s authority before fulfilling the request.
Retention of Personal Information
HealthUpward retains personal information only for as long as reasonably necessary to:
- Provide requested services.
- Complete transactions.
- Comply with legal obligations.
- Resolve disputes.
- Prevent fraud.
- Enforce our agreements.
Please see our Privacy Policy for additional information regarding retention practices.
Changes to This Notice
We may update this California Privacy Notice from time to time.
When changes are made, we will update the Last Updated date at the top of this Notice.
Material changes may also be communicated through our website or by other reasonable means where appropriate.
Contact Us
If you have questions about this California Privacy Notice or wish to exercise your California privacy rights, please contact us:
HealthUpward
Website: https://healthupward.com
Email: privacy @ healthupward.com